KEARI GLOBAL / POLICIES

Cancellation & Refund Policy

Before work begins

Contact info@keariglobal.com as early as possible if you need to cancel or change a proposed engagement. Sending a website enquiry or free audit request does not incur a fee. Last updated: 24 October 2026.

Project work

Cancellation arrangements are set out in the accepted proposal or service agreement. Any refund assessment should take account of work already completed, approved commitments and recoverable third-party costs. No universal refund period is promised for every custom project.

Ongoing services

Notice periods, billing cycles, paused campaigns and handover obligations are agreed for each ongoing service. Advertising budgets and software charges paid directly to third parties follow those providers’ terms.

Resolving a concern

Send the project reference, the relevant issue and the outcome you are requesting. We will review it against the agreed scope and the applicable engagement terms. This policy does not remove rights that cannot lawfully be excluded.