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A website brief that supports better enquiries.

Keari Global1 min read

A good website connects a clear offer with enough useful information and a straightforward next step.

Begin with the visitor’s decision

Write down who the page is for and the decision they need to make. The answer will shape the information, examples and calls to action on that page.

Explain the service in concrete terms

Describe the situation you help with, the work that can be included and how an engagement begins. Specific information helps a visitor judge fit before contacting you.

Use honest evidence

Show real work with permission, or label concept projects clearly. Explain the context and your contribution instead of relying on unsupported numbers or generic praise.

Keep the next step manageable

Ask only for the information needed to respond usefully. Tell people what the form is for and provide a direct contact option when appropriate.

Test the whole journey

Check the mobile page, the form, the confirmation and the destination inbox. A visually complete page is only one part of a working enquiry journey.