AI Solutions

Internal Knowledge Assistants

An internal knowledge assistant helps authorised colleagues find answers within approved business documents.

UNDERSTAND THE SERVICE

How it works.

We prepare the source material, design retrieval and define access boundaries. Evaluation checks accuracy, source support and what happens when the answer is missing or the information is restricted.

THE STARTING POINT

A purposeful brief makes better work.

We agree the users, document owners, permissions and questions the assistant should address.

WHAT WE CAN DELIVER

A clear scope. Useful deliverables.

Document preparation

Organise approved documents and identify outdated or missing information.

Knowledge retrieval design

Design how relevant source material is retrieved for an answer.

Access boundaries

Define which information each user role is allowed to access.

Answer quality testing

Test answer quality, source references and refusal or handoff behaviour.

COMMON QUESTIONS

Before we get started.

What can this service include?

The agreed scope can include document preparation, knowledge retrieval design, access boundaries, answer quality testing. The proposal confirms the outputs, formats, responsibilities and review stages before work begins.

What do you need from us?

We agree the users, document owners, permissions and questions the assistant should address. We identify the relevant material, access and a contact for review during discovery.

How are timing and price decided?

Timing and fees depend on the agreed scope, input readiness, integrations and review requirements. We provide a scoped proposal and identify third-party costs or ongoing responsibilities before starting.

YOUR NEXT CHAPTER

Let’s talk about Internal Knowledge Assistants.

Tell us what you want to achieve. We will help define the right scope, next steps and a practical way forward.